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Product Warranties

Mick Sullivan Blinds warrants that the window covering materials and components listed will be free from defects in materials and quality for the stated periods from the date of purchase, subject to the provisions of this warranty, provided they were purchased after 1 October 2009 and were professionally installed in accordance with Mick Sullivan Blind's specifications. This warranty is not transferrable and is only for the benefit of the original purchaser from Mick Sullivan Blinds. This warranty shall only remain in effect if normal maintenance and cleaning practices are followed.

 

This warranty is limited to the repair or replacement of the defective materials and components. Repairs will be made with like or similar parts. Mick Sullivan Blinds reserves the right to discharge its obligations under this warranty by refunding the original purchase price of the defective materials or components.

 

This warranty excludes:  

 

•   Any condition or damage relating to, or resulting from, accidents, alterations, discolouration or fading over time, misuse, abuse, normal wear and tear, removal and/or reinstallation, failure to follow the installation or use instructions of Mick Sullivan Blinds, or force majeure including, without limitation, storm, fire, floods, standing water, explosions, earthquakes, vandalism, riots, acts of war, pollutants, or other occurrences beyond the control of Mick Sullivan Blinds.

 

•   Installations subject to salt spray or marine influences, severe industrial or corrosive environments or internal situations subject to moisture laden air.  

 

•   Any charges or costs associated with, but not limited to, removing, disassembling, reassembling, and reinstalling the materials or components. 

•  Any products that have been adjusted, dismantled, installed or altered in any way by a person who is not a qualified representative of Mick Sullivan Blinds.

 

Interpretation

 

This warranty shall be interpreted and applied subject to the operation of any statute applicable in Australia, the terms of which cannot be excluded by the parties, including (if applicable) relevant provisions of the Trade Practices Amendment (Australian Consumer Law) Act (No. 1) 2010 and similar State legislation. Except for the matters outlined in this document, all other implied terms, warranties, conditions, and consequences are excluded.

 

No Mick Sullivan Blinds product is intended to be used as a security product of any form. Mick Sullivan Blinds does not guarantee any level of security from our products, interior or exterior. Nor are any of Mick Sullivan Blinds' products guaranteed to provide 100% light blockage. A qualified representative of the company can advise you on which products will give you the most light blockage, however unless explicitly stated by Mick Sullivan Blinds to be 100% block-out, most products will have a small amount of light that penetrated them, either directly or indirectly.

 

Warranty Claims

Warranty claims must be made as soon as possible after discovery of the defect and, in any event, within the warranty period. Warranty claims must be accompanied by proof of payment of the full purchase price by the original purchaser. Mick Sullivan Blinds will determine whether the defect is covered by the Warranty. If the defect is covered, the product will be repaired or replaced at the sole discretion of Mick Sullivan Blinds. If the defect is not covered by the Warranty, then Mick Sullivan Blinds will advise the cost and the replacement parts will be charged.

Product Warranty Periods-
 
Shutters

PVC: 20 years

Timber (Paulownia & Basswood): 3 years

Aluminium: 10 years

Roller Blinds

Standard Fabrics and Components: 5 years

(Please check with Mick Sullivan Blinds for warranties regarding specialty fabrics)

Vertical Blinds

Standard Fabrics and Components: 1 year

(Please check with Mick Sullivan Blinds for warranties regarding specialty fabrics)

Outdoor Awnings & ZipTraks

TBA

Curtains

TBA

VeriShades

TBA

Cleaning and Care

The surfaces of shutters will collect a layer of dust over time. Normal and regular dusting with a soft damp cloth will remove this build up. If further cleaning is required then wash with mild water and a soft cloth. Ensure the surfaces are dried off with a soft cloth. Chlorine-based cleaners or other cleaners containing organic solvents could affect the surface appearance and long-term durability of the product. At no time should an abrasive be used to clean the shutters.

Please refer to Mick Sullivan Blinds if you have any questions regarding cleaning and care of specific or specialty products.

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